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Shipping & Returns

Processing, Shipping and Delivery Information:

• Order processing takes 1-3 business days and shipping time begins as soon as your product leaves our warehouse.
• ASHER INDUSTRIES Ltd. is closed on all major US holidays. No orders are processed on these days.

Shipping Methods: FedEx Ground

Returns:

Each product comes with a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact Customer Service to request a Return.

We offer a 30 day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way.

Returns will only be accepted with prior authorization from Customer Service. Contact Customer Service to obtain a Returned Materials Authorization (RMA) number. You will need to specify the product being returned, and the reason for the return. The RMA number must appear on each shipping container or package and all paperwork accompanying the return. Returns must be safely packaged and all items must be in original packaging.

Goods must be shipped freight prepaid via a reliable freight carrier. You are responsible for the goods until received in our warehouse including excessive wear or damages. Credits or refunds will be issued after the returns are inspected by ASHER INDUSTRIES Ltd.

RETURN GOODS TO:
ASHER INDUSTRIES Ltd.
Attn: Repairs/Returns
1347 Golden Avenue
Eugene, OR 97404 USA

Contact Customer Service

Our Part(s) Replacement Policy

If your product has a workmanship defect and it is within one year from the original date of purchase, contact Customer Service and we will be able to replace the part, at no charge to you.

ASHER INDUSTRIES Ltd. stands behind the quality of our products, and warrants that such products are free from defects in material and workmanship and that these products will perform as intended when used correctly and in compliance with all safety warnings. Warranty of quality varies by product from confirmed receipt of purchase. No other warranties are offered, either expressed or implied, with regard to our products, and ASHER INDUSTRIES Ltd. expressly disclaims any warranty of fitness for a particular reason.

Thank you for your attention to these policies. Our intention is to best serve all of our customers and have a mutually satisfying relationship.


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